This Privacy Policy explains how Intelliora Software Ltd (“we”, “our”, “us”, “Controller”) collects, uses and protects your personal data when you use our website (the “Site”) and related services (the “Services”). We process personal data in accordance with the General Data Protection Regulation. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

Intelliora Software Ltd
Email: support@intelliorasoftware.com
We act as the data controller for your personal data unless stated otherwise.

2. Categories of Personal Data

We may collect and process the following categories of personal data:

a) Technical Data

• IP address
• Browser type and version
• Device identifiers
• Pages visited, timestamps and usage data

b) Device Data

• Device type and operating system
• Device settings
• Approximate geographic location

c) Identity & Contact Data

• Name
• Email address
• Phone number
• Social media profiles
• Website information

d) Account & Business Data

• User profiles
• Transaction records
• Uploaded content and files
• Analytics and usage metrics

3. Legal Bases for Processing

We process personal data only where a lawful basis applies:

• Contractual necessity
  To provide and manage our Services
• Legitimate interest
  To improve services, ensure security and conduct business operations
• Consent
  For marketing communications or optional features
• Legal obligation
  To comply with applicable laws and regulations

You may withdraw your consent at any time.

4. Purposes of Processing

We process your data for the following purposes:

• Providing access to our platform and services
• Managing accounts and user authentication
• Processing payments and transactions
• Communicating with users
• Improving functionality and user experience
• Conducting analytics and market research
• Ensuring security and preventing fraud
• Complying with legal obligations

5. Data Sharing and Recipients

We may share personal data with:

• IT and hosting providers
• Payment processors
• Professional advisors (legal, accounting)
• Public authorities where required by law

All third-party processors are bound by data processing agreements (DPAs) in accordance with GDPR.

6. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Transfers to jurisdictions with an adequacy decision

You may request further details regarding such safeguards

7. Data Retention

We retain personal data only for as long as necessary for:

• The purposes outlined in this Policy
• Compliance with legal obligations
• Resolution of disputes and enforcement of agreements

When data is no longer required, it will be securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption where appropriate
• Access controls
• Secure storage systems

9. Cookies and Tracking Technologies

We use cookies and similar technologies in accordance with the ePrivacy Directive.
Cookies are used to:

• Enable core functionality
• Analyze website performance
• Personalize user experience

Where required, we obtain your consent before placing non-essential cookies.

10. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on users.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Where required by law, we will notify users of significant changes.
The latest version will always be available on our website.

12. Contact and Requests

To exercise your rights or for any privacy-related inquiries:
Email: support@intelliorasoftware.com